About Us

Established in September 2019, Chapman Stickels is a company of independent estate agents, headed by the two founding partners Robert Chapman and Benedict Stickels. The company’s ethos is firmly based on core values – to provide impartial and informed advice on all aspects of residential property, ranging from the marketing and sale of individual village and country houses, development sites, conversions, planning matters and lettings.

Robert and Benedict have lived and worked in Suffolk and north Essex for most of their lives and have 45 years’ combined experience within the region, both having previously occupied senior positions in corporate and independent companies.  An extensive local knowledge, combined with long-standing and well-regarded reputations, have made the partnership a natural collaboration.

Our personal, client-based approach, which embraces traditional values and media, coupled with a strong focus on digital marketing, is, we believe, a more dynamic solution than a simply online or impersonal digital one. Extensive local knowledge being the key.

We fully embrace the changing face of our industry. Our proactive approach includes a robust, dynamic and broad-based digital marketing campaign – the cornerstone of our ability to service our clientele.

Despite the ongoing economic and political uncertainty, the microclimate of our area remains upbeat, particularly the Stour Valley, given its outstanding beauty and its excellent communication links. We chose the bustling town of Hadleigh as our location from where we are centrally placed to serve our geographical region: South Suffolk and North Essex. Our area is a constant lure to both local and national buyers – particularly from the Home Counties and London.

COVID-19 Operating Protocols

Under Government guidelines from 13th May 2020 estate agents can reopen offices and people who wish to move home can now do so. Detailed Covid-19 guidelines and protocols have been agreed between the Government and industry bodies to ensure that key activities, including valuations and property viewings can happen safely, minimising health risks to clients, their families, or our employees. 

Our offices are now open, and measures taken and implemented to ensure that they comply with all Government protocols in relation to COVID-19. Training and protocols have also been put in place, and detailed risk assessments undertaken.

Physical viewings and valuations are possible where our clients feel comfortable in doing so. This is the case across both our sales and lettings departments.

Our main offices at the Corn Exchange in Hadleigh allow for a distanced working environment for staff and visitors alike. We would ask all visitors to read the guidelines posted on entry, and to adhere to them when visiting our offices.

Our offices at 1 Market Place (Lettings) are compromised by their size and we are asking for clients to respect a ‘one visitor’ at a time protocol. Guidelines are also posted on entry.

When booking viewings, market appraisals, valuations or any appointment involving the need to meet, each appointment will be assessed, and protocols discussed with the individuals involved prior to the appointment taking place.

In relation to market activity we have been busy throughout the ‘lock down’ period, with a number of sales agreed, exchange of contracts on several properties, and strong market activity.

Please contact us to arrange appointments for viewings and valuations.